Privacy Policy

1. Information We Collect

We collect the following data to provide and improve our services:

• Email address — for account creation and communication
• Uploaded resume files and text — for optimization processing
• Payment and order records — for order management and refunds
• Device IP address — for security and fraud prevention

Your data is used solely to deliver the Service. We do NOT sell, rent, or share your personal information with third parties.

2. California Consumer Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected
• Delete their account and all associated data
• Opt out of non-essential cookie tracking
• Non-discrimination — exercising your privacy rights will not result in reduced service quality or higher prices

3. Data Retention

• Resume data — You can delete your resume data at any time. Otherwise, it is automatically retained for 180 days and then permanently deleted.
• Payment records — Retained for 7 years as required by U.S. tax regulations.
• Account data — Deleted within 30 days of your request.

4. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest.

5. Cookies

We use essential cookies for site functionality and optional cookies for analytics. You can accept or decline non-essential cookies through our cookie consent banner.

6. Third-Party Services

We use PayPal for payment processing and Vercel for hosting. These services have their own privacy policies. We only share your personal data to the extent necessary to deliver the Service.

7. Children's Privacy

Our Service is not intended for anyone under 18 years of age.

8. Contact

For privacy-related inquiries or to exercise your CCPA rights, email us at us@xiaoheiduo.com.